Who we are
We are Ten & Bourne Ltd. trading as Brave Little Tank; a company registered in England and Wales (no. 08673211) hereafter referred to as “we / us / our”.
Our contact details:
We are committed to data integrity and ensuring that your privacy is protected at all times, so all data we collect is stored and processed in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page on occasion to ensure that you are happy with any changes. If you are not, please get in touch at [email protected]
Last Updated: 28 June 2021
Personal information we collect
We currently collect and process the following information:
- Personal information which you provide to us using one of our contact/survey forms on our website,
- For job applications, this may include other information such as employment history, in addition to your name and contact details,
- Other information you provide to us through one of our contact forms,
- Details of transactions and interactions you complete on our website, and the resources you access,
- Information about your organisation (where applicable),
- All records of correspondence between us,
- Information about your computer (for example: your IP address, browser, operating system, etc.) for system administration and to enable us to offer a better service to all website visitors.
How we get your personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Requesting a quote for work, and
- Employment applications,
We use the information that you have given us in order to:
- Carry out our quote process and respond to your enquiry effectively, or
- Carry out the necessary pre-employment process such as:
- the interview process,
- pre-employment checks, and
- to carry out our legal duties as prescribed in English common law or statutory obligation.
We will only share this information with other organisations where we are required to by law, or where you have instructed us to.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
- Your consent.
- You are able to remove your consent at any time. You can do this by contacting [email protected]
- Contractual obligation,
- Legal obligation,
- Legitimate interest
How we store your personal information
Your information submitted via our website is securely stored on our UK-based server. Our server is protected by CloudFlare DDOS protection, FireWall and anti-virus technologies to ensure that your data is kept as secure as possible.
Data which is submitted to our website via a contact form is processed using a secure (SSL encrypted) connection.
We keep personal data for as long as we need to in order to use it as explained above, and/or for as long as we have your permission to retain it. In most cases, any personal data stored on our servers is automatically deleted within 56 days of the data no-longer being required. We dispose information submitted on one of our website forms using an automated process. Personal data stored by other means is then deleted if we no longer need it.
In limited circumstances, we may transfer your data to a storage platform located outside the European Economic Area (EEA). In the event that we do, we will do what we reasonably can to keep your data secure. By giving us your personal data, you agree to this arrangement.
Due to the nature of data collected and the internet today, we try to provide as much protection of your data as possible. However, we cannot guarantee complete security for your data, and by submitting data via our website you accept and agree to take the risk that the transmission of your personal data may not be entirely secure despite our efforts.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information we hold on you.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us using one of our contact methods if you wish to make a request.
Links to other sites (external links)
Additionally, we do not share any personal data with 3rd Parties that you provide us. You can rest assured that we treat your data with the importance and respect it deserves. For reference, to make it easier to identify external websites, we mark them so that they will always open in another browser tab, that way you can easily close the tab if you’re unhappy to proceed.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected].
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk